Streamline Full - Scale Automation with Customer Support
Connect with your website visitors
Administrators can access the complete chat history, allowing them to review conversations between users and the chatbot.
Track live chats and visitors
Analyze chat performance through intuitive graphs and actionable insights to optimize your engagement strategy. Make data-driven decisions to elevate your customer experience!
Multi-domain Management for Organisation
Seamlessly handle multiple websites, streamline operations, and ensure consistent customer support across all domains.
Fully Customisable depending on the requirements
Add your logo for custom branding, integrate themes that match your business style, and adjust colors and widget alignment for a seamless look.
Keep Your
Audience engaged with smart conversational abilities
Equip your customers with customer support agents with features designed to make their work more efficient and personalized to ensure every customer interaction results in business conversions .!
- Unified Chat Bot
Receive all your customer and visitor queries from all platforms to one simple easy to use console
- Live Chat
Enable live chat option so your customers can request human interaction if needed
- Manage customer Details
Enrich your customer data by collecting all visitor details and managing them all in one dashboardReceive all your customer and visitor queries from all platforms to one simple easy to use console
- Saved Replies
Prepare and enable quick replies to commonly asked questions , saving time through pre-defined messages
- Human and Bot Handover
Switch between human agent and chatbot swiftly depending upon the need of the conversationReceive all your customer and visitor queries from all platforms to one simple easy to use console
- Team Management
Creative effective time slots for your teams to have better chat routing , and decisions regarding support flows
Automate Customer support process end-to-end productivity and satisfaction
PrismBot instantly helps your customers using AI generated responses . Get 24/7 support and ultra – high satisfaction rates .
Customers wants to connect via Messaging
Your audience had made it clear : messaging is their preferred way to engage. To stay relevant , you need to meet them where they are , at the moments that matter most.